Communication Skills for Difficult Conversations (Such as Refusals) | Effective Communication During High-Stakes Immigration Conversations

• Location/Format:  Live Webinar CPD CCIC Approval in Process (2.0 Hours)
• Presented By: Negin Najjarnejad - RCIC - CPD Educator
• Click here for the educator's bio
  

Event Objectives:

This session equips RCICs with the emotional and verbal tools
needed to deliver difficult news (refusals, delays, inadmissibility) with professionalism, empathy, and strategic clarity.

This seminar is prepared and presented for RCIC & RISIA

·         Live Format: Registrants will have an opportunity to interact with the educator and other registrants in real time dur8ing the live presentation. Please attend and access the course on the date and time mentioned in live webinar registration instructions.  Registrant is responsible to read regulator's regulations for reporting and expiration policy. 

Terms and conditions