Messaging Strategy for RCICs: Foundations for Client Engagement & Trust

• Location/Format:  Video CPD CCIC Approval in Process (2.0 Hours)
• Presented By: Caroline Makau – RCIC-IRB - CPD Educator
• Click here for the educator's bio

Event Objectives:

This CPD course introduces RCICs to the essential principles of building a clear, consistent, and client-focused messaging strategy. he session covers identifying key touchpoints in the client journey, creating compliant and effective message templates, and aligning tone and delivery with professional and ethical standards.

This seminar is prepared and presented for RCIC & RISIA

·         Ondemand-Video Format: Registrants will have an opportunity to access the course online 24/7 via web until the expiration of the course as per ICCRC policy or June 30, with in respective CPD reporting year.  Registrant is responsible to read regulator's regulations for reporting and expiration policy. 

Terms and conditions