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C.D.E.S. Career Development Education Services, Continuing Professional Development

C.D.E.S. Career Development Education Services

CICC and LSBC Approved CPD Course Provider

Serving RCICs, RISIAs, Lawyers and Paralegals since 2019

Canada

Professional Communication & Managing Difficult Clients

  • 24 Nov 2026
  • 9:30 AM - 11:00 AM
  • Live Webinar CPD (1.5 Hours Substantive - CICC Approved) - Negin Najjarnejad

Registration

Register
Title: Professional Communication & Managing Difficult Clients


Description:

Focuses on the "Soft Skills" required to handle delays, refusals, and high-stress scenarios. It covers the ethics of communication under the Code, specifically dealing with uncooperative or aggressive clients.

This seminar is specifically designed and presented for RCICs and RISIAs.


Live Format: Join us for an interactive experience where you can engage with the educator and fellow registrants in real-time. Please ensure you access the session at the scheduled date and time provided in your registration instructions.


Note: Registrants are responsible for reviewing the College's regulations regarding CPD reporting and expiration policies

Terms and conditions


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